Find out who to contact for questions about participating with us, updating participation status or practice information, fee schedules, staff in-services, billing, contracting efforts, and more!
/providers/php-at-a-glance/who-to-contact
A referral to a non-participating specialty doctor may be obtained if a uniquely specialized procedure is medically necessary and not performed by any participating doctors. This process must be requested by the participating doctor and approved by PHP, in writing, prior to receiving the services. It is the member's responsibility to notify us of the initial appointment date, or a change to the date they were given by the physician.
If the visit results in a recommendation for further treatment such as therapy, durable medical equipment, additional testing or surgery, the member must notify us prior to receiving these services. The non-participating specialty doctor you were referred to should send claims associated with the visit to:
PHP
PO Box 2359
Fort Wayne, IN 46801-2359
After the visit, the non-participating specialty doctor should send the treatment plan summary to PHP's vendor partner:
Valenz Health
FAX: (863) 333-4417
Download a list of services requiring prior authorization.
/resources/frequently-asked-questions
In 1996, Congress passed the Health Insurance Portability and Accountability Act (HIPAA). Title II of HIPAA deals with the creation of standards for the collection, use, disclosure, and…
/policies/hipaa-privacy
PHP's social worker, Rita Waggoner, is a strong asset to the PHP team and manages cases involving behavioral health issues. Rita enjoys that she is encouraged to be creative and think outside…
/blog/employee-spotlight-rita-waggoner